How To Measure Employee Engagement

January 19, 2016 03:51 PM
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Several factors determine the engagement level of team members, says Bob Grace, a partner at The Leadership Effect.

They include:

  • Attachment to the business, including a personal belief in company goals
     
  • Empowerment to make the decisions necessary to reach the objectives of the organization 
     
  • Access to the tools, resources, training and skills needed to reach the finish line
     
  • Regular facetime with managers, who take time to hear how things are going and facilitate improvements that allow them to do their jobs better
     
  • Rewards in the form of compensation that mirrors the value employees derive from being a part of the company

Managers can also gauge engagement in the operation based on employees’ comments, adds Carolyn Rodenberg, owner of Lynchburg, Va.-based Alternatives to Conflict, a conflict-management firm.

“When we hear them talk to us about the future—‘I want to help do this,’ and ‘I want to help do that’—we know they are becoming a part of the organization,” Rodenberg says.

Whatever strategy producers adopt to foster a culture of teamwork, she points out it’s essential to recognize the value of each employee. 

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